Next time your travel plans take you through Gatwick airport, you might find it useful to collect a lanyard that will tell airport staff you may need extra time or a helping hand.

Passengers with hidden disabilities can go to one of the airport’s assistance reception areas and ask for a lanyard, regardless of whether they have requested or need special assistance for their journey.

Thousands of lanyards have been issued at Gatwick since the scheme was launched in May 2016. The idea has since been rolled out to other major UK airports. The green lanyards have played a part in securing Gatwick the 2019 Accessible Airport Award from Airport Council International Europe (ACI).

Photo by Viktor Forgacs on Unsplash